Services — the full capability map
Everything under the hood,
nothing behind a curtain.
This page exists for the CTOs, procurement teams, and skeptics. Every line below is something we ship to production — and every engagement still starts the same way: a free audit that tells you which of it you actually need.
01 · AI Agents
AI Agents & Agentic Workflows
Software that does the work, not just chats about it — with approval gates and escalation to humans built in from day one.
Customer-facing
- Support & ticket-deflection agents
- Sales concierges & quote builders
- Booking & intake agents
- Voice agents (phone answering)
Revenue Operations
- SDR research & outreach agents
- Inbound qualification & routing
- RFP & commercial proposals drafting
- Renewal and upsell tracking
Ops & Internal Teams
- Document & invoice processing
- Report-generation agents
- Company knowledge base copilots
- Multi-agent orchestration (LangGraph)
02 · MCP
MCP Servers & AI Integration
The Model Context Protocol is how AI safely touches your real systems. We build the connectors, the permissions, and the audit trail.
Custom MCP Servers
- CRM connectors (HubSpot, Salesforce)
- Financial tools (QuickBooks, NetSuite)
- SQL/NoSQL secure query proxies
- Document drives (SharePoint, Notion)
Enterprise Security
- MCP gateway & approved registry
- Per-user credential mapping (OAuth)
- Audit logging & usage telemetry
- Custom policy firewalls
For SaaS Companies
- "MCP-enable your product" package
- Tool schema, docs, and JSON-LD design
- Marketplace release readiness
03 · LLM Engineering
RAG, Evaluation & AI Quality
The difference between a sandbox demo and a system you can bet business revenue on is evaluation. That is what we specialize in.
Knowledge Layer
- RAG pipelines & multi-vector searches
- Pgvector, Pinecone, Qdrant tuning
- Hybrid search, chunking, reranking
- Freshness synchronization loops
Evals & Quality
- Golden dataset testing (G-Eval)
- LLM-as-a-judge scoring frameworks
- Prompt drift & hallucination checking
- Tracing metrics (LangSmith, Langfuse)
Guardrails & Safety
- Prompt injection firewalls
- Active PII masking/redaction filters
- Dual human-in-loop escalation blocks
- Model cost/token gating algorithms
04 · Automation
Workflow & Process Automation
Sometimes the highest ROI comes from a boring, bulletproof workflow. We tell you when that is the right action.
Business Workflows
- Core integrations (n8n, Make, Zapier)
- Document ingestion & OCR parsers
- Client onboarding automations
Revenue Operations
- Lead scoring & routing logic
- Email/SMS customer response chains
- Quote-to-invoice automation syncs
Custom Middleware
- Event-driven serverless functions
- Webhook handlers & retry architectures
- Legacy database sync middleware
Services FAQ
Technical questions, straight answers.
What AI models do you use?
We are model-agnostic. For most production deployments we use Google Gemini (cost-effective, fast), Anthropic Claude (complex reasoning), or OpenAI GPT-4 (broad capabilities). The audit determines which model fits your use case, budget, and latency requirements.
How do you handle data privacy and security?
Every MCP server we build includes audit logging, per-user credential mapping, and PII masking. We never train on your data. For enterprise deployments, we add SSO integration, compliance gate wrappers, and security red-team reviews.
Can you integrate with our existing tools?
Yes. We build custom MCP servers for any system with an API — CRM (HubSpot, Salesforce), financial tools (QuickBooks, NetSuite), document drives (SharePoint, Notion), and databases (SQL/NoSQL). The audit identifies your integration landscape.
What happens after the project is delivered?
You own the code. Most clients add a Bronze Support retainer ($1,500/mo) for uptime monitoring, prompt tuning, and regression testing. You can also take the repository over entirely — no lock-in.